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Shipping policy

Last Updated: 01-02-2024

Shipping Times: At 25M Printing, we strive to provide you with a seamless and efficient shipping experience. Please note the following information regarding our shipping times:

  1. Processing Time: Orders typically require a processing time before they are shipped. Processing times may vary depending on the complexity of the order and the volume of orders in our system. You will be provided with an estimated processing time during the order placement process.

  2. Delivery Estimates: Our delivery times are estimates and may vary based on factors beyond our control, including but not limited to the shipping carrier's service, weather conditions, and peak holiday periods. While we make every effort to deliver your orders promptly, we cannot guarantee specific delivery dates.

Shipping Methods: We offer various shipping methods to accommodate your needs, including standard and expedited options. The availability of shipping methods may depend on your location and the type of products you are ordering.

Shipping Costs: Shipping costs are determined based on the shipping method selected, the destination of the order, and the weight and dimensions of the package. You will be provided with shipping cost details during the checkout process.

Shipping Locations: We currently offer shipping within the United States. Please note that certain locations may have restrictions or additional shipping charges, which will be communicated during the order placement process.

Order Tracking: For your convenience, we provide order tracking information once your order has been shipped. You will receive a shipping confirmation email or SMS message (if opted in) with tracking details. You can use this information to monitor the progress of your shipment and estimated delivery date.

Delivery Issues: If you encounter any issues with the delivery of your order, such as delays, damages, or lost shipments, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure you receive your order in a satisfactory condition.

Shipping Notifications: To keep you informed about your order's progress, we may send SMS messages or email notifications regarding the status of your order, including order confirmations, shipping updates, and delivery confirmations.

International Shipping: At this time, we do not offer international shipping. We only ship within the United States.

Returns Due to Shipping Issues: If an order is returned to us due to an incorrect address provided by the customer, refusal of the shipment, or failure to retrieve the package from a carrier's pickup location, additional shipping charges may apply for reshipment. Please review our Return Policy for further information.

Changes to Shipping Policy: 25M Printing reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and the revised policy will indicate the date it was last updated.

Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at orders@25mprinting.com / (708) 398-3232

By placing an order with 25M Printing, you acknowledge that you have read, understood, and agreed to our Shipping Policy, including the conditions and provisions outlined herein.